Privacy Policy for Soundlieutenant Concrete

Last updated: October 2026

This policy explains how Soundlieutenant Concrete ("we", "us") handles information when you browse soundlieutenant.garden, phone the number listed here, or submit a request form. It is a general template, not legal advice.

What We Collect

Some details come straight from you. If you phone or fill out a form, you may give us your name, phone number, email address, location and a short description of your concrete project.

Other details are picked up automatically as you use the site. These can include your IP address, browser and device type, the pages you open and the times you visit. Calls to the number on this site may be tracked, and some are recorded, for quality and billing purposes.

Why We Use It

We put this information to work in a few ways:

• To match you with an independent concrete provider who serves your area
• To pass your project details to that provider so they can reach out
• To answer your questions and messages
• To see how visitors use the site and phone lines
• To improve the site and the service
• To follow the law and guard against fraud or abuse

Who Receives It

Soundlieutenant Concrete is a referral service. When you ask for help, we hand your contact details and project information to one or more independent providers or marketing partners so they can follow up with you. Those businesses are separate from us, and they have their own privacy practices.

Vendors that help run the site and phone system, such as hosting, analytics and call-tracking companies, may also receive information. We may disclose information when the law requires it, or when we need to protect our rights.

We do not sell your personal information for cash. Some state laws treat sharing with marketing partners as a "sale" or "share." Where those laws apply, you may be able to opt out.

Cookies and Analytics

This site may use cookies and similar tools to learn how people use it. You can manage cookies in your browser settings. Turning them off may change how some parts of the site work.

Your Choices and Rights

Depending on where you live, you may be able to see, correct or delete your personal information, or opt out of certain sharing. Send your request to contact@soundlieutenant.garden. We may ask you to confirm who you are before we act on it.

Security and How Long We Keep Data

We take reasonable steps to protect your information. Still, no method of storing or sending data is fully secure. We keep information only as long as the purposes above or the law call for.

Children

This site is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may revise this policy from time to time. The date at the top shows when it last changed.

Questions

If you have a question about this policy, email contact@soundlieutenant.garden.